APA Style
RANGKUTI, Freddy. (2002).
Measuring customer satisfaction .
Jakarta:
Gramedia.
Chicago Style
RANGKUTI, Freddy.
Measuring customer satisfaction.
Jakarta:
Gramedia,
2002.
Text.
MLA Style
RANGKUTI, Freddy.
Measuring customer satisfaction.
Jakarta:
Gramedia,
2002.
Text.
Turabian Style
RANGKUTI, Freddy.
Measuring customer satisfaction.
Jakarta:
Gramedia,
2002.
Print.