APA Style
TJIPTONO, Fandy. (2012).
Service Management: Mewujudkan layanan prima (2).
Yogyakarta:
CV Srikandi.
Chicago Style
TJIPTONO, Fandy.
Service Management: Mewujudkan layanan prima.
2
Yogyakarta:
CV Srikandi,
2012.
Text.
MLA Style
TJIPTONO, Fandy.
Service Management: Mewujudkan layanan prima.
2
Yogyakarta:
CV Srikandi,
2012.
Text.
Turabian Style
TJIPTONO, Fandy.
Service Management: Mewujudkan layanan prima.
2
Yogyakarta:
CV Srikandi,
2012.
Print.