APA Style

PAYNE, Adrian., FROW, Pennie.. (2013). Strategic Customer Management : Integrating Relationshinp Marketing and CRM . New York: Cambridge University Press.

Chicago Style

PAYNE, Adrian., FROW, Pennie.. Strategic Customer Management : Integrating Relationshinp Marketing and CRM. New York: Cambridge University Press, 2013. Text.

MLA Style

PAYNE, Adrian., FROW, Pennie.. Strategic Customer Management : Integrating Relationshinp Marketing and CRM. New York: Cambridge University Press, 2013. Text.

Turabian Style

PAYNE, Adrian., FROW, Pennie.. Strategic Customer Management : Integrating Relationshinp Marketing and CRM. New York: Cambridge University Press, 2013. Print.