APA Style

TJIPTONO, Fandy, CHANDRA, Gregorius. (2013). Service, Quality & Satisfaction (3). Yogyakarta: Andi.

Chicago Style

TJIPTONO, Fandy, CHANDRA, Gregorius. Service, Quality & Satisfaction. 3 Yogyakarta: Andi, 2013. Text.

MLA Style

TJIPTONO, Fandy, CHANDRA, Gregorius. Service, Quality & Satisfaction. 3 Yogyakarta: Andi, 2013. Text.

Turabian Style

TJIPTONO, Fandy, CHANDRA, Gregorius. Service, Quality & Satisfaction. 3 Yogyakarta: Andi, 2013. Print.